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When you are ready to purchase a Frame subscription, you can purchase a Frame subscription in one of three ways:

  1. Through My Nutanix using a Credit Card
  2. Through the Microsoft Azure Marketplace
  3. Submitting a purchase order (PO) to an Authorized Nutanix Reseller

This guide will walk you through the process of signing up for a Frame subscription, via My Nutanix using a credit card or through Microsoft Azure Marketplace.


If you purchased your Frame subscription by sending a Purchase Order (PO) to your Authorized Nutanix Reseller, you should receive a Frame Subscription Activation email. Refer to our Activate your Subscription documentation for more details.

Subscribe via My Nutanix

New Subscription

  1. Log in to My Nutanix and navigate to the Cloud Services section of your My Nutanix dashboard. If you have not started a Free Trial using your My Nutanix user account, then the "Get Started" button under Nutanix Frame will be displayed. Click the "Get Started" button.

My Nutanix - Get Started with Frame

  1. Click the subscription option at the bottom to start the process:

My Nutanix - Subscription Options

Continue to the section Purchasing a Paid Subscription.

Converting a Free Trial to a Paid Subscription

  1. If you're finishing up your Frame Trial and would like to subscribe, simply click the link in the green banner on the top of your Frame Console, as illustrated in the figure below. That link will take you to the Nutanix Billing Center.

Subscribe from Dashboard

  1. You will need to log in to the Nutanix Billing Center using your My Nutanix user account to see the Subscriptions page, as shown below. Click on the "Add Subscription" button.

Billing Center Subscriptions page

Continue to the section Purchasing a Paid Subscription.

  1. You will be asked if you would prefer to bring your own infrastructure, purchase directly through Azure Marketplace, or use Nutanix-managed public cloud infrastructure:

My Nutanix - BYO versus Nutanix-managed infrastructure or buy through Azure Marketplace.

If you chose to purchase directly through the Microsoft Azure Marketplace, please navigate to the Azure Marketplace tab at the top of this page.

  1. Select a plan:

Billing Center - Select a plan

  1. Specify the minimum number of named users you require for the year (5 users is the minimum). Click “Next.”

Billing Center - Specify the minimum number of named users

  1. Provide your payment information and company details. Click "Next."

Billing Center - Payment information and company details

  1. Move on to the Review section below to finalize the subscription process.

Subscribe via Microsoft Azure Marketplace

In order to sign up through the Azure Marketplace, you must have an existing Azure Marketplace subscription. Subscribing through the Azure Marketplace provides the benefit of managing your subscription though the SaaS page of the Azure Portal.

  1. If you clicked on the "Purchase Directly via Azure Marketplace" Frame subscription option, you will automatically be taken to the Frame product page in the Azure Marketplace. Click "Get it Now" under the Frame logo.

Get it Now

  1. Click “Continue” when the prompt appears requesting your permission to access basic profile information.

One more thing

  1. Next, click "Set up + subscribe" to start the subscription process.

Set up and subscribe

  1. Fill out the project details for your subscription as shown below. On this page, you will need to select the subscription, resource group, and resource group location. Click "Review + subscribe" once you have filled out this page.

Project Details


Recurring billing must be enabled (default) in order to subscribe to Frame through the Azure Marketplace, as shown above. If recurring billing is disabled, your subscription will automatically be canceled after the first month and the Frame customer entity will be deleted. If you wish to cancel your subscription in the future, review how to cancel a Frame subscription.

  1. Next, enter your contact details on the Terms of Use page. Once you have reviewed the basics, click "Subscribe."

Terms of use

  1. The subscription will take a few minutes to process.

Subscription in progress

  1. Once the subscription has been generated, click "Configure account now." You will automatically be taken to the My Nutanix portal.

Subscription complete

  1. You will be redirected to the My Nutanix portal where you will need to sign in with your credentials. If you do not have a My Nutanix user account, you will be asked to create one.

You will automatically receive an activation email (example shown below) from Microsoft which takes you to the My Nutanix portal. If you need to take a break at this point, you can always finish up the subscription process by following the link provided in the email.

Example Azure Marketplace Frame subscription activation email

  1. Within My Nutanix, you must specify how many named users will be accessing Nutanix Frame on a monthly basis. The minimum amount of named users is 5. If you opt for less than 5 users, you will still be billed for the 5 user minimum. Click "Next" to move to the next step.

Pay as you go Payment Plan

  1. Next, enter company details. Click "Next."

Company Details

  1. On the "Payment Method" step, click "Next" to confirm that your Nutanix Frame usage will be billed to your connected Microsoft Azure Subscription at the end of each monthly billing cycle.

Payment Method

  1. Move on to the Review section below to finalize the subscription process.


Review your selections. If you have a promo code, enter it under the “Summary” section and click “Apply.” When you're ready, click “Accept & Place Order.”

Billing Center - Review selection and confirm payment

Success! Your Frame subscription is ready.

To continue past this point, you must agree to Nutanix Cloud Services Terms of Service by clicking the "I Accept" button.

Accept Nutanix Cloud Services Terms of Service

If you haven't already set up a cloud account, refer to the BYO Infrastructure section of our documentation and select the guide for your infrastructure. Once you have completed the BYO infrastructure setup, learn how to create your first Organization and then how to create your first Frame account.