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We are announcing the planned end-of-life (EOL) of Windows Server 2016 Image Family for use as Frame workload VMs across all supported infrastructure platforms.
This process will happen in two phases:

  1. October 19, 2023 – Customers will no longer be able to create new Accounts using the Windows Server 2016 Image Family. Existing Accounts using Windows Server 2016 will be unaffected and customers will continue to be supported.
  2. March 31, 2024 – Accounts using the Windows Server 2016 Image Family will no longer be supported by Frame and user sessions to these Accounts may be impacted.

Frame Console 3.64.0​

Fixed:

  • Issue within the Master Images configuration page (Cloud Accounts > Update > Master Images) where you unable to filter by Image Family.
  • Removed requirement to check FGA category when importing a BYO Master Image.
  • [GCP] Issue when resuming a suspended session if Desktop Auto Launch is enabled for the Launchpad.
  • Additional cosmetic and reliability fixes.

Frame App 7.1.0​

Added:

  • [Windows] Changed installation directory from C:\Program Files (x86)\Frame to C:\Program Files\Frame.
  • [Linux] Generic USB Redirection support (including support for FIDO2/WebAuthn hardware authentication tokens).

Frame Console 3.63.0​

Added:

  • Updated Master Images configuration page within Cloud Accounts > Update > Master Images to make it easier to view all available master images in a table format as well as ability to discard master images.

Fixed:

  • Additional cosmetic and reliability fixes.

Frame Server 8.7.13​

Added:

Previously included with Server 8.7.12:

  • Ability to fallback to CPU-encoding if the GPU attached to the workload VM is not available at the start of the session.

Frame Console 3.62.0​

Fixed:

  • Issue where user with Account Support role is unable to view Status page contents within Account Dashboard.
  • Additional cosmetic and reliability fixes.

Frame Console 3.61.0​

Added:

  • Server details (when hovering over the Machine Name within Account Dashboard > Status > Servers) now includes the type of Windows Active Directory domain join (Classic or Azure AD), if the Server is domain-joined.

Fixed:

  • Issue where duplicate sessions may appear in the Active Sessions page.

We announced at the beginning of June that Frame was spinning out from Nutanix and joining forces with Dizzion (more information can be found here). As part of this process, we are transitioning our support systems from Nutanix to Dizzion. We will be sending an email from ProvisioningCenter@dizzion.com with the subject of “Dizzion Control Center: New User Registration” prior to August 7, 2023, asking you to complete the setup of your new Dizzion support account.

Frame Console 3.60.0​

Added:

  • Session start failure reason as a new field in Audit Trail > Session Trail > Download CSV.
  • [Admin API] Session start failure reason as a new field in Frame Admin API endpoint /accounts/:account_id/session-trails response.
  • Ability for customer administrator to refresh the list of customer-managed virtual networks on-demand in Cloud Accounts > Virtual Networks.
  • Additional option Backup all persistent volumes to filter Tasks in Notification Center > Tasks.

Added:

  • Ability for users to configure the option to Clear cache on startup via Settings > Preferences.

  • Administrators can now centrally configure and enforce the following setting via registry keys and configuration files. Please check our documentation for configuration details.

    • CLEAR_CACHE_ON_STARTUP

  • Administrators can now configure and enforce the following setting via command line arguments. Please check our documentation for configuration details.

    • --CLEAR-CACHE-ON-STARTUP

Microsoft has announced the upcoming retirement of their legacy NV and NV_Promo series instance types on August 31, 2023. These instance types were originally released on December 1, 2016 with Frame being the first DaaS solution on the market to support these instances at their launch. These instances all leverage NVIDIA Tesla M60 GPUs (Maxwell Architecture).

As a result, customers with Frame Accounts deployed on Microsoft Azure will no longer be able to use the following instance types after August 31, 2023:

  • Pro 56GB (Standard_NV6)
  • Pro 224GB (Standard_NV24)

Frame customers utilizing these instance types are advised to migrate to one of the more modern NVIDIA or AMD instance types that are recommended by Microsoft as soon as possible to avoid user impact.

Frame Console 3.59.0​

Added:

  • Ability for the administrator to see and copy the Volume ID when hovering over the Volume Name of a volume in the Volumes page.
  • [Admin API] /accounts/:account_id/instance_types endpoint to list all available instance types for an Account.
  • Ability to separately specify the number of Scheduled (automatic) and Manual Persistent Desktop backups within Dashboard > Capacity.
  • Added options for administrators to Retry Creating Sandbox or Change Instance Type when the Sandbox VM cannot be provisioned during the Account creation process due to lack of available instance.

Added:

  • Upgraded to Electron version 25.1.0.

  • [Windows][macOS] Ability to enable/disable auto-update.

  • User preferences Reset option will reset the values in the configuration window. Users can Save the configuration or Cancel.

Frame Console 3.58.1​

Added:

  • Ability to specify which version of Frame Terminal new sessions will utilize, configured on a per Account or Launchpad basis:

    • Latest (current GA version) - Default
    • Previous (previous GA version)
    • Experimental (EA version)

Frame Console 3.57.0​

Added:

  • [AHV] The vGPU profile name is now displayed in the instance type tooltip under the AHV Cloud Account.

  • User Volume Autogrow Setting now supports a free space threshold of less than 1.0 GB and value increments of 0.25 GB.

Frame Server 8.7.7.0​

Added:

  • Session performance and stability enhancements when using FRP8.
  • Max Video Bit Rate for FRP7 and FRP8 now supports up to 64 Mbps.
  • NVIDIA driver version is now added to logging.
  • Details on FRP version (FRP7 or FRP8) and transport protocol (UDP or TCP) to HKEY_CURRENT_USER\Environment\FRAME_SESSION_INFO registry key.
  • Optimizations to Signaling Server (messaging.console.nutanix.com) connections for FRP8.
  • App Mode 2.0 now supported with Windows 11 and Windows Server 2022 workload VMs.

Added:

  • New architecture based on Electron (version 24.3.1) framework.

  • Revamped and unified UX/GUI.

  • New generic USB redirection architecture based on WebUSB (device driver must be compatible with WebUSB) and includes support for multi-interface devices.

Frame Console 3.56.0​

Added:

  • [Admin API] /accounts/:account_id/session-trails includes the Launchpad ID.

  • Dashboard > Audit Log > Session Trail > Download CSV includes the Launchpad ID.

  • Ability to increase user volume size for one or more user volumes (Enterprise Profile and Personal Drives) in Dashboard > Volumes. Each user volume can have a maximum size of 100 GB.

  • YUV444 support is now Generally Available.

Tech Preview Frame Overlay File System 1.5.4.0​

We are announcing the release of Frame Overlay File System (OFS) to Tech Preview. OFS will be Frame’s new stateless driver for non-persistent workload VMs. With this release, OFS will be disabled by default.

Frame Console 3.55.1​

Added:

  • New feature within Account Dashboard > Settings > Domain Settings to automatically delete the Active Directory computer object associated with the Frame instance when the instance is terminated (as part of the Publish process or when reducing Max Instances for an Instance Pool). Feature is enabled by default for new Accounts and disabled for existing Accounts (when AD domain-joined).

Frame Console 3.54.0​

Added:

  • Redesigned Admin Console to match the Account Dashboard look and feel. Viewing your Account list, creating new Accounts/Organizations, modifying Customer and Organization settings, etc. can now be done within the new Customer Dashboard and Organization Dashboard.
  • AWS GovCloud is now a supported cloud provider.
  • Renamed Max Bandwidth to Max Video Bitrate within Settings > Session > Network and increased the maximum allowed value from 32 Mbps to 64 Mbps.
  • Warning messages when deleting associated Volume Backups when deleting Volumes.

Frame Base Images 2304​

Added:

  • [AWS, Azure] New consolidated base OS images that includes drivers for both NVIDIA and AMD GPUs. Customers can now leverage all supported instance types within a single Frame Account (based on instance availability within the particular region for the customer's cloud subscription). Consolidated images are available for all supported OS versions.

    note

    These images are supported by default for new Accounts. If you would like to add this capability for your existing Accounts, please open a support ticket.

  • Tech Preview [Azure] Windows 11 base OS image is now available in Azure for non-vTPM-enabled VMs.
  • Tech Preview Windows Server 2022 base OS image is now available across all supported infrastructure platforms.

Frame Console 3.53.0​

Added:

  • Auto Launch feature within Dashboard > Launchpad. When enabled, the session will automatically start when the user logs into the Launchpad. This feature is only available for Desktop Launchpads and Application Launchpads with only a single application configured.
  • Cancel Publish option to Sandbox within the kebab menu when a publish is in progress.
  • Redesign of the Customer-Managed Networking configuration.
  • Redesign of the Summary > Status widget to show configured Instance Pools and their status.
  • When deleting Volumes (Enterprise Profiles, Personal Drives, or Persistent Desktops), administrators now have the option to also delete all associated backups.
  • [Admin API] /accounts/:account_id/_session_trails_ now includes the time to start a session for each session.
  • [Admin API] New endpoint /accounts/:account_id/persistent_desktop_servers/last_used_date returns the date/time when the persistent desktop was last used.
  • [Admin API] New endpoint /accounts/:account_id/user_volumes_backups to delete a user volume backup.
  • [Admin API] New endpoint /accounts/:account_id/user_volume_backups/:user_volume_backup_id/restore to restore a user volume backup.

Frame Console 3.52.2​

Added:

  • New session setting (Settings > Session > Features) to enable support for 4K displays on CPU-only instance types. This feature is enabled by default for newly created Frame accounts. The Advanced Server Argument -enable4KOnCPUDisplays (which was previously used to enable this functionality) is now deprecated.

Frame Server 8.6.14.0​

Added:

  • Updated mf2server.exe installer to be more antivirus-friendly, reducing chance of being quarantined.
  • [FRP8] Enhancements to mechanism for reconnecting to the Frame control plane when disconnected.
  • Support for server-side mouse rendering to better support use cases such as the use of a 3D mouse.

Frame Console 3.51.1​

Added:

  • Within the Task and Notification menus, Account affiliation is now shown for each task/notification. Hovering over the Account name also displays the relevant Organization and Customer affiliation.
  • [Admin API] Ability to query Enterprise Profile, Personal Drive, and Persistent Desktop Backups via new Frame Admin API endpoints.

Frame Console 3.50.0​

Added:

  • Redesigned notification/tasks dropdown menu within Dashboard and Admin Console. There are now separate menus for notifications and tasks.
  • Redesigned Launchpad icon within Dashboard.
  • [Admin API] Ability to start “headless” sessions (no connected user) via new Frame Admin API endpoint. Endpoint returns the Session ID.

Frame Console 3.49.0​

Added:

  • [Early Access] Frame Single Sign-On (SSO) is now available in Early Access (requires Frame Server 8.6.8.0 and FGA 1.9.4.0 and higher) for Active Directory domain-joined Accounts. Administrators can enable the feature on a per Account basis via Dashboard > Settings > Domain Settings > Frame SSO. Please see our Frame SSO documentation to learn more about this feature.

Added:

  • Support for two separate configuration sources: external and local. Local configuration mechanism allows updating SGA configuration (e.g., certificates, CIDR ranges, etc.) without re-deploying SGA. Configuration and sources are managed using the command-line utility sga_config:
    • sga_config set and paste SGA configuration YAML when prompted to set/update local configuration
    • sga_config source local and sga_config source external to switch to desired configuration source
    • sga_config apply at any time to apply configuration from the selected source
    • sga_config show to display configuration

Frame Console 3.48.0​

Added:

  • New session start splash screen displayed via Frame Console (Launchpad).
  • Support for custom Account Maintenance Mode messages.

Frame Terminal 6.25.0​

Added:

  • [Early Access] New enhanced browser multi-monitor support (physical monitor layout detection) when accessing Frame sessions via Chrome and Edge (Chromium). Requires Chrome/Chromium version 100 or higher.

Frame Guest Agent 1.9.2​

Added:

  • Windows Update Service is now disabled by default for non-persistent workload VMs. Windows Updates should be run on the Sandbox and then published to production.
  • If a Frame Workload VM fails to register with Frame Platform within eight (8) minutes after provisioning, Frame Guest Agent will enable RDP (Windows) or SSH (Linux), respectively, so admins can connect into the Workload VM to investigate.

Frame Console 3.47.0​

Added:

  • New Maintenance Mode when enabled, prevents users from starting new sessions on an Account. Users will see a message in Launchpad indicating that the Account is under maintenance. Administrators are still able to start sessions to Sandbox and Utility Servers when Maintenance Mode is enabled.
  • During session start process, users will be shown detailed progress messages.
  • Administrators can now Cancel an ongoing Publish from Notification Center.

Frame Console 3.46.1​

Added:

  • [API] Account VendorID is now returned for both Accounts and Active Session endpoints.
  • Improved instructions when adding a new AHV Cloud Account to Frame.

Frame Gateway 9.22.0​

Added:

  • Bulk backup behavior for User Volumes (Enterprise Profiles and Personal Drives) is now optimized so that only volumes that have been used since the previous backup will be included in the next backup.
  • [AWS][Google Cloud] Improved handling of instance availability issues within AWS and Google Cloud in terms of provisioning, reserving, and starting VMs.

Added:

General

  • Ability for users to automatically enable sound, microphone, and webcam via Preferences.

  • Ability to hide the Frame Status Bar when in full-screen mode with Frame App. This feature can be enabled by setting the following Advanced Terminal Argument (either within Dashboard > Settings > Session > Advanced Options or Dashboard > Launchpads > Session Settings > Advanced Options).

  • Advanced Terminal Argument: hideStatusBarOnFullscreen

Frame Terminal 6.24.0​

Added:

  • Ability to hide the Frame Status Bar when in full-screen mode. This feature can be enabled by setting the following Advanced Terminal Argument (either within Dashboard > Settings > Session > Advanced Options or Dashboard > Launchpads > Session Settings > Advanced Options).

Frame Console 3.44.0​

Added:

  • [Early Access] [GCP] Users can suspend their Persistent Desktop session and resume the session later. When the session is suspended, contents of VM memory are moved to storage and preserved. Suspended VMs do not incur GCP compute costs; however, the storage costs are incurred for storing the VM memory and persistent desktop disk.

Fixed:

General

  • Reverted to CEF version 100.

  • Issue where session performance degradation may occur in certain configurations.

Frame Server 8.5.17.0​

Added:

  • Frame will no longer force open applications to close when the Frame session is closed by the user. For Sandbox and Persistent Desktops, this means application state will be preserved from session-to-session unless the VM is rebooted between sessions. Customers can preserve previous behavior by using a post-session script to force apps to close when the Frame session is closed.

Fixed:

  • Issue where attempts to resume an FRP8 session may freeze while “Allocating resources”.

  • Issue where Frame printing may fail on Accounts deployed on private networks due to CORS policy change introduced with Chrome/Chromium version 104.

  • Additional reliability fixes.

Frame Console 3.42.1​

Added:

  • Ability for admins to Close All Sessions within Dashboard > Status > Active Sessions.

  • Support for .ico files for custom application icons.

  • Show error message when loading an Analytics page times out.

Frame Console 3.41.0​

Added:

  • Ability to clone Sandbox or Utility Server from a selected Backup to destination Accounts.

  • Renamed Machine Image Name to Master Image Name and moved field and value from Summary page to the Sandbox and Utility Server pages for Accounts created with BYO Image.

Frame Terminal 6.20.0​

Added:

Tech Preview Feature to automatically refresh video stream (FRP8 only, does not apply to FRP7) when a specified packet loss rate threshold is exceeded that could result in a frozen session and/or visual artifacting. Feature can be enabled via the Advanced Terminal Argument:

Frame Console 3.40.0​

Added:

  • [AHV] Ability to clone Persistent Desktops from one Account to another. Accounts can be deployed on different Cloud Accounts (AHV Clusters).

  • Ability for administrators to select whether times within Frame Console are displayed in UTC or their local time zone. Exception is that times within Analytics will always be shown in UTC and time zones within Capacity will remain configurable. Administrators will be able to configure this setting within Profile > Preferences > Time Display.

note

Deployment of the Nutanix Frame Agent 22-07-26 Release was previously halted after bugs were identified in customers’ Early Adopter Accounts. This release contains all the changes included with the 22-07-26 Release along with additional reliability fixes. This is reflected in the release notes below.

Frame Agent 1.8.15.0​

Added:

  • Ensuring that inbound tcp/4503-4509 is allowed within Windows Defender Firewall (in addition to udp/4503-4509) for FRP8 support.

Added:

General

  • New Help menu when starting Frame App via command line with --help argument. Displays all available command line arguments.

  • Option for users to configure time (in seconds) in which Esc key must be pressed in order to exit full-screen mode (configurable via Preferences menu or command line).

Frame Console 3.39.0​

Added:

  • AHV: Ability to clone User Volumes (Enterprise Profiles and Personal Drives) from one Account to another. Accounts can be deployed on different Cloud Accounts (AHV Clusters).

Fixed:

  • Issue where Disk Size within Dashboard > Sandbox is not properly updated after a Sandbox clone operation.

  • Issue where Quick Launch Launchpad fails to load, resulting in a white screen.

Frame Console 3.38.0​

Added:

  • Ability to share and revoke Shared VPCs from one GCP cloud account to another GCP cloud account, under Cloud Services at a Customer or Organization level (requires a Shared VPC to be configured in GCP Console).

  • Frame Admin API endpoint to unassign an assigned persistent desktop.

Fixed:

  • Issue where user profiles and personal drive options appeared to be available for Linux workload VMs.

Frame Console 3.37.0​

Added:

  • Instance Pool name is now shown in the VM Type column within Dashboard > Status > Servers page to make it easier for administrators to identify which specific Instance Pool a VM belongs to.

Fixed:

  • Issue where updates to Active Capacity scheduling were not properly applied until the same day of the following week in situations where the schedule was updated within 30 seconds of the next Active Capacity schedule start time.

Frame Console 3.36.0​

Added:

  • Show template image name used to create Account Sandbox within Dashboard > Summary > Account Details for customers using bring your own (BYO) image.

  • Ability to configure a Scheduled Backup Interval for any backup within Frame up to 30 days.

  • Validation to prevent administrators from setting Machine Name Prefix to an empty string.

Frame Agent 1.8.5.0​

Added:

  • Ensuring that inbound tcp/4503-4509 is allowed within Windows Defender Firewall (in addition to udp/4503-4509) for FRP8 support.

  • Ability to increase Sysprep timeout within Frame Guest Agent (FGA) Playbook.

Frame Console 3.35.0​

Added:

  • Dedicated columns within Dashboard > Users > SAML2 Permissions for Conditions and Description.

  • Updated Nutanix Cloud Services Terms of Service (TOS).

Frame Console 3.34.1​

Added:

  • New column within Dashboard > Status > Servers shows assigned user for persistent desktop accounts.

  • Search feature within Dashboard > Status > Servers allows search by assigned user name and user email for persistent desktop accounts.

Frame Console 3.33.0​

Added:

  • Ability to set a custom description for each SAML2 permission rule.

  • New Admin API endpoint to configure Capacity settings for Persistent Accounts.

Frame Agent 1.7.1.0​

Added:

  • Additional verbose logging and error messages related to unmount operation of user Volumes (Enterprise Profiles and Personal Drives) at session close.

Frame App 6.12​

Added:

General

  • Support for locking mouse back/forward buttons while in session to prevent users from accidentally exiting the session.

  • Support to disable locking mouse back/forward buttons via command line argument (disable-mouse-lock).

Frame Console 3.32.2​

Fixed:

  • Issue where new Frame PWA and Launch links are generating invalid links resulting in an “Invalid Kind” error message.

  • Additional reliability fixes.

Frame Console 3.32.0​

Added:

  • Revised the Test Publish feature where Test Pools are now regular Instance Pools that are flagged as Test within Dashboard > Capacity settings (instead of being created automatically when feature is enabled). If there are no Test Pools configured with capacity enabled, the feature will be automatically turned off for the Account.

  • For Accounts created with a BYO Image, the Base Image used to create the Account is now listed in Dashboard > Summary.

Frame Guest Agent 1.7.0.0​

Added:

  • Notification when a session is using a Frame Cloud Storage Connector (Box, Dropbox, Google Drive, and/or OneDrive) as support for these connectors is approaching EOL. Please see this announcement for more details.

  • Notification when Windows Folder Redirection and/or Roaming Folder is configured that may prevent Frame Enterprise Profiles from mounting properly.

Frame Console 3.31.0​

Added:

  • Support for creation of multiple Instance Pools of the same instance type within the same Frame Account (non-persistent only) within Dashboard > Capacity settings.

  • Ability to assign a custom name for each Instance Pool within Dashboard > Capacity settings.

Frame App 6.11.1 (Hotfix)​

We are announcing the release of Frame App 6.11.1. This version is a hotfix to Frame App 6.11.0 and is currently only available for download from portal.nutanix.com.

Fixed:

General

  • Issue with addEventListener function which could prevent USB devices (including HID) from functioning properly from within the Frame session in certain situations.

Frame Console 3.30​

Added:

  • Added new column “Volume Type” under Volumes > Backups with possible values of Profile (Enterprise Profile backup) or Personal Drive (Personal Drive backup).

  • Expose the ability to list the installed software on a stateful (Sandbox, Utility Server, Persistent Desktop) workload VM for workload VMs on AHV, AWS, and Azure.

Frame Console 3.29​

Added:

  • Ability for Frame administrators to set the maximum size a user volume (e.g., enterprise profile disk, personal disk, and persistent desktops) can automatically grow to.

  • Administrators can clone a utility server to a destination Frame account, regardless of the base OS image for the destination Frame account Sandbox.

Frame Console 3.28​

Added:

  • Frame Admin API List Active Sessions endpoint includes user_email in the response.

  • Ability for Frame administrators to select and delete multiple user volume disks (enterprise profiles and personal drives) and backups at the same time in the Volumes page.

Frame Agent 1.6.0.0​

Added:

  • Windows Sysprep is now executed as the Windows SYSTEM user when publishing in a domain-joined Frame account.

  • Reduced the number of workload VM reboots required of production pool instances during the publish process.

Frame Console​

Added:

  • Administrators are warned that a change to the CIDR for a Frame-managed VPC/VNET will incur downtime since the VPC/VNET and workload VMs must be recreated with the new CIDR.

  • Administrators can now specify more than one Active Capacity day/time period for an instance pool.

Data Availability​

note

Nutanix has established a Data Availability Policy for transaction data (Session, Usage, Disk Usage, Elasticity, User Activity, Session Reports, Audit Trail, Session Trail, Tasks, and Notifications) available from the Frame Console. Customers who need transaction data beyond the stated availability periods are advised either (a) to download the transaction data manually from Frame Console or (b) retrieve the data through an automated process using Frame Admin API on a monthly basis and save the transaction data in their own systems. Customers in need of transaction data older than what is available through Frame Console may make a one-time request to Frame Support for the archived historical data.

Frame Console​

Added:

  • New Frame Admin API endpoint for retrieving Launchpad information (/accounts/{account_id}/launchpads).

  • New Frame Admin API endpoint for onboarding an application (/accounts/{account_id}/onboard_app).

Frame Guest Agent (Server) 8.3.3 (Windows)

Fixed:

  • Unable to print to local device with Chrome 98.

Frame Agent 1.5.0.0​

Added:

  • Official support for Ubuntu 20.04 LTS.

  • Support for AWS IMDSv2 - new version of AWS metadata service

  • Retry the attachment of user volumes (personal drives and enterprise profile volumes) to workload VMs, if the volume attach request fails.

Frame Console​

Added:

  • Ability to backup and restore a Frame account’s Sandbox, Utility Server(s), Persistent Desktop(s), and volumes (enterprise profiles, personal drives) to second Frame account in the same infrastructure type (Bring Your Own AHV and Azure infrastructure for this release). For Azure, the backup Frame account must be in the same Azure cloud account as the Frame account (same or different region). For AHV, it must be in a different AHV Cloud Account. (Early Access)

  • Administrators can specify the maximum number of automated persistent desktop backups that are retained.

Added:

  • Improved network statistics reports in management dashboard.

  • Additional logs available in Logs section of the management dashboard for easier troubleshooting.

  • Additional troubleshooting and monitoring tools in the Tools section of the management dashboard.

Added:

  • Diagnostics and reporting in SGA environment for better troubleshooting of networking issues.

  • Improvements to reporting FGA error messages to Frame Terminal.

  • Improvements to Advanced USB support.

Frame Console​

Added:

  • Under Dashboard > Volumes, the created date/time and last used date/time fields are available in the list of volumes.

  • Administrator is not allowed to delete a production pool while another pool is being deleted.

  • Session ID and user name are added to the Session log dialog for each session.