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Notification Center

Admins can easily stay up-to-date regarding their Frame resources with the Notification Center. Real-time notifications are displayed in a Notification Center widget at the top of the Frame console and are also accessible from a tab in the user profile and Dashboard views. The Notification Center displays two different types of information: tasks and notifications. Information displayed in the Notification Center can be for account, organization, or customer entities.


Customer Administrators can see notifications for all organizations and accounts associated with the tenant by navigating to the Customer or Organization Dashboard from the initial Admin Console view and clicking Notification Center.

Notification Center Widget​

The Notification Center splits information into two categories: Tasks (circular icon) and notifications (bell icon). Clicking these icons from the Frame console view (the widget) will display a list of pending tasks or notifications the current user is subscribed to.

Notification Center Widget


Tasks (circular icon) show the status of various changes made within the platform. For example, creating an account, publishing, creating utility servers, changing capacity settings, etc. trigger a task notification that will inform the admin that an event has started, is in progress, or has completed.

Notification Center - Tasks


Notifications (bell icon) are different from tasks; notifications notify administrators when specific events happen (e.g., resource limits, when a publish fails, cloud provider communication issues, etc.). There are three different types of notifications: info, warning, or error.

Notification Center - Notifications

Widget Options​

From the widget, hover your cursor over the gear icon next to a task to see more details.

Notification Center - Details

Read more details by clicking the drop-down arrow for any notification.

Notification Center - Details drowndown icon

Notification Center - Details expanded

More information is provided

Dismiss Tasks and Notifications​

Dismissing an event will only dismiss the task or notification for your console view; other subscribed admins will still see the event. To dismiss tasks or notifications from the Notification Center widget, simply select the task or notification icon and click the dismiss (x) button inside of the event.

Notification Center - Dismiss Task

Dismissing a Task

Notification Center - Dismiss Notification

Dismissing a notification

Acknowledge Notifications​

Acknowledging a notification removes it from the widget, but the notification is still available on the Notification Center page.


Acknowledging a notification will dismiss it for all administrators subscribed to the same resource.

Simply click on the check mark icon to acknowledge and dismiss a notification for all users subscribed to that resource.

Notification Center - Acknowledge Notification

Acknowledgement from the widget

You can also acknowledge these notifications from the Notification Center page. Click the ellipsis listed next to a notification and select Acknowledge as pictured below.

Notification Center Page - Acknowledge Notification

Acknowledgement from the page

Widget Icons and Statuses​

The tables below provide keys for understanding task and notification statuses in your Notification Center.

Task Statuses​

RunningThe number of running tasks is displayed next to the spinning blue task icon at the top of the Notification Center widget.
FailedThe number of failed tasks is displayed next to a red icon.
CompletedThe total number of completed tasks is displayed next to a green icon.
CanceledThe number of canceled tasks is displayed next to a yellow icon.

Notification Statuses​

ErrorThe total number of errors is displayed next to a red bell icon.
WarningThe total number of warnings is displayed next to a yellow bell icon.
InformationThe number of informational notifications is displayed next to a green bell icon.

Notification Center Page​

Administrators can view all tasks and notifications by visiting the Notification Center page for any customer, organization, or account entity. Additionally, administrators can see all tasks and notifications they're subscribed to from the widget.

Notification Center Page

Administrators can search, filter, and inspect details for any task/notification from the Notification Center page. Tasks and notifications are displayed separately by tabs located at the top of the page.

As mentioned above, there are a few different ways to navigate to the Notification Center page, depending on the resources you are administering.

Notification Center Page navigation from widget

Selecting View All Tasks from the link within the widget will take you to the notification center tab of your profile page. Admins can navigate through tasks and notifications for all of the resources they are subscribed to. Additionally, admins will see a β€œSubscriptions” tab at the top of the page for managing subscriptions.

Notification Center Profile page from Widget

See the Tasks and Notifications tabs at the top of the page.

Viewing details​

Tasks and notifications both provide various details pertaining to an event. Tasks provide information about which entity the task applies to, which user initiated the task, start and end time for the task, and the total duration of the task. Notifications provide information about which entity the notification applies to, type of notification, the notification creation date and whether or not the notification has been acknowledged.


Administrators can subscribe to notifications for specific entities (customers, organizations, or accounts) to ensure that they are in the loop when changes are made or alerts are triggered. By default, an admin is automatically subscribed to an any organizations or accounts they create.

Notification Center Page - List of Accounts

Administrators can easily subscribe or unsubscribe by navigating to the Subscriptions tab of the Notification Center in their profile view, locating the desired entity, and toggling the check box. Be sure to click β€œSave” to update your subscriptions.

Notification Center Page - Subscribe/Unsubscribe


Subscribing to new entities will only display tasks and notifications in the widget created from that point forward.