{"_id":"591b6f9103152b0f00de54a6","user":"55d535835082980d0009c965","version":{"_id":"55d535cb988e130d000b3f5f","__v":13,"project":"55d535ca988e130d000b3f5c","hasDoc":true,"hasReference":false,"createdAt":"2015-08-20T02:04:59.052Z","releaseDate":"2015-08-20T02:04:59.052Z","categories":["55d535cc988e130d000b3f60","55d6b238d2a8eb1900109eef","55d6b4f3250d7d0d004274cd","55d7967960fc730d00fc2852","55da9804e835f20d009fc5d0","55e75b1de06f4b190080dbfd","55e75b39e06f4b190080dbfe","55e75b7ae06f4b190080dbff","564f5a4e33082f0d001bb709","570fb64aa38d470e0060cbff","586d0dd89a854123001acd65","586d0e3b9a854123001acd66","5a613b28da07540012e8ca4a"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"project":"55d535ca988e130d000b3f5c","category":{"_id":"55e75b39e06f4b190080dbfe","project":"55d535ca988e130d000b3f5c","__v":10,"pages":["56959043fe18811700c9c09e","569590bfcb14e11700f8a877","569590f7fcb1032d0089e033","5695917dfcb1032d0089e035","5695964a77ba0d2300cf3912","5695967edcaf0d1700cb8752","569618eccb14e11700f8a910","56961d937596a90d0014e571","5696ba13480534370022a37a","56dd002ee5c8570e00a79865"],"version":"55d535cb988e130d000b3f5f","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-09-02T20:25:29.622Z","from_sync":false,"order":3,"slug":"frame-for-business","title":"Frame for Business"},"githubsync":"","__v":0,"parentDoc":null,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2017-05-16T21:30:57.321Z","link_external":false,"link_url":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":10,"body":"With your Frame for Business or Frame Platform account, you are in complete control of the applications you install and the operating system (OS). When you first get your account, you will start with our default base OS image that will include all recent Windows security patches (we update our base images monthly after testing the publicly released Windows updates). \n[block:callout]\n{\n  \"type\": \"warning\",\n  \"body\": \"After you get your account, *you will be responsible for any other future Windows updates* and for ensuring that these updates are compatible with the applications you installed.\",\n  \"title\": \"You are responsible for applying operating system security updates\"\n}\n[/block]\nYou can choose to configure automatic updates to your Sandbox and Frame Utility server or apply them manually, just as you would with your own PC. However, note that **these updates will not propagate to your production instances until you publish.** Similarly, you are in complete control of the version of the applications that you've installed. You can install updates on your Sandbox or Utility server, confirm they work well, and then publish when ready to deploy to your users on your own terms.\n[block:callout]\n{\n  \"type\": \"danger\",\n  \"title\": \"Automatic Updates\",\n  \"body\": \"Frame recommends that you have automatic updates disabled in your Sandbox. This is because, with automatic updates enabled, any new updates will automatically install as soon as you start your Sandbox. This means that you will have no control over which updates go to your users the next time you publish. This can be troublesome if there are any problems with a particular update and any of your users' applications. By disabling automatic updates, you can arrange to install updates during downtime and test them in the Sandbox first to ensure there are no compatibility issues before pushing out to your production workload. \\n\\nIn addition, since most production instances are set to be stateless (see the term [here](https://docs.fra.me/docs/glossary-of-frame-terms)), having automatic updates applied means that new windows updates will be installed every time the instance is booted which causes issues with availability and performance.\"\n}\n[/block]\n\n[block:api-header]\n{\n  \"title\": \"Updating your Sandbox or Frame Utility server\"\n}\n[/block]\nFirst, navigate to your Start menu and start typing \"Windows updates\". Select the option to \"Check for updates\" to be taken to Windows updates. \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/bd81b92-checkforupdates.png\",\n        \"checkforupdates.png\",\n        398,\n        250,\n        \"#4e5663\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"warning\",\n  \"title\": \"Searching for updates\",\n  \"body\": \"Windows may take awhile to search for updates. The search time can be affected by the load on Microsoft's servers and the number of updates your system needs.\"\n}\n[/block]\nOnce Windows is done searching for updates, you'll see something like this:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/bc592e3-windowsupdateresults.png\",\n        \"windowsupdateresults.png\",\n        562,\n        247,\n        \"#dee1e3\"\n      ]\n    }\n  ]\n}\n[/block]\nWindows lists both \"important\" and \"optional\"  available updates. To review these updates, select one of the blue links to be taken to a  window like the one shown below. \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/9519f82-reviewupdates.png\",\n        \"reviewupdates.png\",\n        854,\n        512,\n        \"#e4e7ef\"\n      ]\n    }\n  ]\n}\n[/block]\nCheck :white-check-mark: the updates you would like to install. You can switch between the \"Important\" and \"Optional\" updates with the tabs on the left side of the window. Click \"Install\" to start the process. \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/718a1d3-install1.png\",\n        \"install1.png\",\n        494,\n        75,\n        \"#eeeaf0\"\n      ]\n    }\n  ]\n}\n[/block]\nThis process can typically take anywhere between 10 to 30 minutes, depending on the size of the updates. Once updates are installed, you *may* be prompted to restart. If applicable, click \"Restart now.\" \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0681cb2-restartnow.png\",\n        \"restartnow.png\",\n        510,\n        198,\n        \"#e1e2e4\"\n      ],\n      \"caption\": \"If you don't see an option to restart, then your updates have been installed and the process is complete.\"\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/06b4fd3-shuttingdownservice.png\",\n        \"shuttingdownservice.png\",\n        639,\n        471,\n        \"#1c1c1c\"\n      ],\n      \"caption\": \"Note:\\nYou will temporarily lose connection with the session.\"\n    }\n  ]\n}\n[/block]\nNavigate back to the Windows updates window to confirm the updates have been fully installed. \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/f406e7b-uptodate.png\",\n        \"uptodate.png\",\n        550,\n        199,\n        \"#3d7449\"\n      ]\n    }\n  ]\n}\n[/block]\nAll done! If you run into any issues or find that certain steps are taking longer than expected, you can contact support:::at:::fra.me .","excerpt":"Keep your deployment fresh","slug":"updating-your-apps-and-os","type":"basic","title":"Updating your apps and OS"}

Updating your apps and OS

Keep your deployment fresh

With your Frame for Business or Frame Platform account, you are in complete control of the applications you install and the operating system (OS). When you first get your account, you will start with our default base OS image that will include all recent Windows security patches (we update our base images monthly after testing the publicly released Windows updates). [block:callout] { "type": "warning", "body": "After you get your account, *you will be responsible for any other future Windows updates* and for ensuring that these updates are compatible with the applications you installed.", "title": "You are responsible for applying operating system security updates" } [/block] You can choose to configure automatic updates to your Sandbox and Frame Utility server or apply them manually, just as you would with your own PC. However, note that **these updates will not propagate to your production instances until you publish.** Similarly, you are in complete control of the version of the applications that you've installed. You can install updates on your Sandbox or Utility server, confirm they work well, and then publish when ready to deploy to your users on your own terms. [block:callout] { "type": "danger", "title": "Automatic Updates", "body": "Frame recommends that you have automatic updates disabled in your Sandbox. This is because, with automatic updates enabled, any new updates will automatically install as soon as you start your Sandbox. This means that you will have no control over which updates go to your users the next time you publish. This can be troublesome if there are any problems with a particular update and any of your users' applications. By disabling automatic updates, you can arrange to install updates during downtime and test them in the Sandbox first to ensure there are no compatibility issues before pushing out to your production workload. \n\nIn addition, since most production instances are set to be stateless (see the term [here](https://docs.fra.me/docs/glossary-of-frame-terms)), having automatic updates applied means that new windows updates will be installed every time the instance is booted which causes issues with availability and performance." } [/block] [block:api-header] { "title": "Updating your Sandbox or Frame Utility server" } [/block] First, navigate to your Start menu and start typing "Windows updates". Select the option to "Check for updates" to be taken to Windows updates. [block:image] { "images": [ { "image": [ "https://files.readme.io/bd81b92-checkforupdates.png", "checkforupdates.png", 398, 250, "#4e5663" ] } ] } [/block] [block:callout] { "type": "warning", "title": "Searching for updates", "body": "Windows may take awhile to search for updates. The search time can be affected by the load on Microsoft's servers and the number of updates your system needs." } [/block] Once Windows is done searching for updates, you'll see something like this: [block:image] { "images": [ { "image": [ "https://files.readme.io/bc592e3-windowsupdateresults.png", "windowsupdateresults.png", 562, 247, "#dee1e3" ] } ] } [/block] Windows lists both "important" and "optional" available updates. To review these updates, select one of the blue links to be taken to a window like the one shown below. [block:image] { "images": [ { "image": [ "https://files.readme.io/9519f82-reviewupdates.png", "reviewupdates.png", 854, 512, "#e4e7ef" ] } ] } [/block] Check :white-check-mark: the updates you would like to install. You can switch between the "Important" and "Optional" updates with the tabs on the left side of the window. Click "Install" to start the process. [block:image] { "images": [ { "image": [ "https://files.readme.io/718a1d3-install1.png", "install1.png", 494, 75, "#eeeaf0" ] } ] } [/block] This process can typically take anywhere between 10 to 30 minutes, depending on the size of the updates. Once updates are installed, you *may* be prompted to restart. If applicable, click "Restart now." [block:image] { "images": [ { "image": [ "https://files.readme.io/0681cb2-restartnow.png", "restartnow.png", 510, 198, "#e1e2e4" ], "caption": "If you don't see an option to restart, then your updates have been installed and the process is complete." } ] } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/06b4fd3-shuttingdownservice.png", "shuttingdownservice.png", 639, 471, "#1c1c1c" ], "caption": "Note:\nYou will temporarily lose connection with the session." } ] } [/block] Navigate back to the Windows updates window to confirm the updates have been fully installed. [block:image] { "images": [ { "image": [ "https://files.readme.io/f406e7b-uptodate.png", "uptodate.png", 550, 199, "#3d7449" ] } ] } [/block] All done! If you run into any issues or find that certain steps are taking longer than expected, you can contact support@fra.me .