{"__v":0,"_id":"579901db774fb60e0009a501","category":{"__v":10,"_id":"55e75b7ae06f4b190080dbff","pages":["5637e17197666c0d008656a5","569591a4fcb1032d0089e037","569622eafe18811700c9c19b","5696c9588560a60d00e2c1e0","569709ca0b09a41900b2442b","5697129ac8ded91700307b77","5697190a59a6692d003fad6a","5697192969393517000c8280","569f11908f6d4b0d00f13bb2","56a0030b5b981c2b00383df0"],"project":"55d535ca988e130d000b3f5c","version":"55d535cb988e130d000b3f5f","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-09-02T20:26:34.258Z","from_sync":false,"order":4,"slug":"frame-platform","title":"Frame Platform"},"parentDoc":null,"project":"55d535ca988e130d000b3f5c","user":"573cc5a8f320ae29009dbdb6","version":{"__v":12,"_id":"55d535cb988e130d000b3f5f","hasDoc":true,"hasReference":false,"project":"55d535ca988e130d000b3f5c","createdAt":"2015-08-20T02:04:59.052Z","releaseDate":"2015-08-20T02:04:59.052Z","categories":["55d535cc988e130d000b3f60","55d6b238d2a8eb1900109eef","55d6b4f3250d7d0d004274cd","55d7967960fc730d00fc2852","55da9804e835f20d009fc5d0","55e75b1de06f4b190080dbfd","55e75b39e06f4b190080dbfe","55e75b7ae06f4b190080dbff","564f5a4e33082f0d001bb709","570fb64aa38d470e0060cbff","586d0dd89a854123001acd65","586d0e3b9a854123001acd66"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2016-07-27T18:47:55.531Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":10,"body":"As a Super Admin, if you create a new account and would like it to have nearly the same settings as an existing account you can use the Copy Settings function. This function will copy most settings on an account, but not those that will in general need to be unique for the account (like the account name). \n[block:callout]\n{\n  \"type\": \"info\",\n  \"title\": \"Settings that ARE copied\",\n  \"body\": \"- Account-level optional features and their settings (those set by you and/or by Frame Support on the Account page from the Super Admin.\\n- Advanced options including specific advanced features, advanced launch parameters, and the \\\"keep profile data\\\" configuration.\\n- All settings and configurations on the Launchpad \\\"Customize\\\" page (background images, logos, custom text, etc.)\\n- Customized system emails, error messages and system messages\\n- Any onboarded Web apps (NOT Windows apps)\\n- All settings on the \\\"General\\\" tab in the Dashboard (e.g. idle timeout, inactivity timeout, slider states, etc.)\\n- The default production pool setting and the Max session duration from the \\\"Production\\\" tab in the Settings page of the Dashboard (but NOT any of the capacity settings).\"\n}\n[/block]\n\n[block:callout]\n{\n  \"type\": \"warning\",\n  \"title\": \"Settings that are NOT copied\",\n  \"body\": \"- Account specific information used to create the account (Gateway setting, region, name, email, team URL, description, etc.)\\n- Usage, billing or subscription information\\n- Windows Application specific information (nothing is copied regarding onboarded apps or their settings and configurations).  You have to onboard apps after [copying the Sandbox in a separate step](https://docs.fra.me/docs/sandbox-clone-feature).\\n- Since no application-specific information is copied, no App Group settings are copied either.\\n- Team Settings (since users will be unique to the new account)\\n- Production capacity or elasticity settings or intervals\\n- Analytics data\"\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Using the copy settings feature\"\n}\n[/block]\nStart from the account page you want to copy settings to (the account that will receive new settings).  Underneath Edit account click on “Copy Settings.”\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0847332-Screenshot_2016-09-12_11.38.45.png\",\n        \"Screenshot 2016-09-12 11.38.45.png\",\n        391,\n        119,\n        \"#d2d9e0\"\n      ]\n    }\n  ]\n}\n[/block]\nYou will see this popup window appear:\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/66c7736-Screenshot_2016-09-12_11.39.46.png\",\n        \"Screenshot 2016-09-12 11.39.46.png\",\n        452,\n        364,\n        \"#eaefef\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\nNext, pick the account that you wish to copy settings from, and click OVERWRITE to overwrite the current settings from the selected account. Note that you cannot undo this operation.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/2b8b22c-Copy_settings.png\",\n        \"Copy settings.png\",\n        500,\n        382,\n        \"#e6eeee\"\n      ],\n      \"border\": true\n    }\n  ]\n}\n[/block]\nTo finish setting up your new account you can either [copy the Sandbox](https://docs.fra.me/docs/sandbox-clone-feature) from another account or separately install new apps in the new Sandbox.  You can then proceed to [onboard the apps](https://docs.fra.me/docs/onboarding-applications), set [production capacity](https://docs.fra.me/docs/set-up-capacity-and-scaling) and [publish](https://docs.fra.me/docs/publish-apps).","excerpt":"Copy feature settings from one account to another","slug":"copy-account-settings","type":"basic","title":"Copy account settings"}

Copy account settings

Copy feature settings from one account to another

As a Super Admin, if you create a new account and would like it to have nearly the same settings as an existing account you can use the Copy Settings function. This function will copy most settings on an account, but not those that will in general need to be unique for the account (like the account name). [block:callout] { "type": "info", "title": "Settings that ARE copied", "body": "- Account-level optional features and their settings (those set by you and/or by Frame Support on the Account page from the Super Admin.\n- Advanced options including specific advanced features, advanced launch parameters, and the \"keep profile data\" configuration.\n- All settings and configurations on the Launchpad \"Customize\" page (background images, logos, custom text, etc.)\n- Customized system emails, error messages and system messages\n- Any onboarded Web apps (NOT Windows apps)\n- All settings on the \"General\" tab in the Dashboard (e.g. idle timeout, inactivity timeout, slider states, etc.)\n- The default production pool setting and the Max session duration from the \"Production\" tab in the Settings page of the Dashboard (but NOT any of the capacity settings)." } [/block] [block:callout] { "type": "warning", "title": "Settings that are NOT copied", "body": "- Account specific information used to create the account (Gateway setting, region, name, email, team URL, description, etc.)\n- Usage, billing or subscription information\n- Windows Application specific information (nothing is copied regarding onboarded apps or their settings and configurations). You have to onboard apps after [copying the Sandbox in a separate step](https://docs.fra.me/docs/sandbox-clone-feature).\n- Since no application-specific information is copied, no App Group settings are copied either.\n- Team Settings (since users will be unique to the new account)\n- Production capacity or elasticity settings or intervals\n- Analytics data" } [/block] [block:api-header] { "type": "basic", "title": "Using the copy settings feature" } [/block] Start from the account page you want to copy settings to (the account that will receive new settings). Underneath Edit account click on “Copy Settings.” [block:image] { "images": [ { "image": [ "https://files.readme.io/0847332-Screenshot_2016-09-12_11.38.45.png", "Screenshot 2016-09-12 11.38.45.png", 391, 119, "#d2d9e0" ] } ] } [/block] You will see this popup window appear: [block:image] { "images": [ { "image": [ "https://files.readme.io/66c7736-Screenshot_2016-09-12_11.39.46.png", "Screenshot 2016-09-12 11.39.46.png", 452, 364, "#eaefef" ], "border": true } ] } [/block] Next, pick the account that you wish to copy settings from, and click OVERWRITE to overwrite the current settings from the selected account. Note that you cannot undo this operation. [block:image] { "images": [ { "image": [ "https://files.readme.io/2b8b22c-Copy_settings.png", "Copy settings.png", 500, 382, "#e6eeee" ], "border": true } ] } [/block] To finish setting up your new account you can either [copy the Sandbox](https://docs.fra.me/docs/sandbox-clone-feature) from another account or separately install new apps in the new Sandbox. You can then proceed to [onboard the apps](https://docs.fra.me/docs/onboarding-applications), set [production capacity](https://docs.fra.me/docs/set-up-capacity-and-scaling) and [publish](https://docs.fra.me/docs/publish-apps).